Why Cracker Barrel Fans Are Raging Against Its New Modern Decor

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Dining out isn't all in the food — atmosphere also plays a prominent role. And for fans of Cracker Barrel, there's always been a transportative quality to the restaurant's rustic environs. Locations of the chain traditionally featured an all-wood-clad interior with lots of antiques, vintage signs, and other knick-knacks, all typically tailored to the location. Such decor created a cozy yet photogenic dining experience, imprinting nostalgic memories for many.

Yet recently, the chain chose to modernize many of its locations, reinventing its classic look. There are no longer lattice walls covered in relics, rocking chairs to sit in, and quirky vintage lamps to light the table. The interiors are noticeably brighter, with newly painted walls. Even the floor plan has altered, creating a more open space filled with simple booths and tables. Despite the shinier looks, the initial shock is easy to understand. For many, Cracker Barrel occupies a lost-in-time context. 

While the pancakes may still taste better at Cracker Barrel, the general dining experience feels disappointingly different for many. After sharing a video on TikTok of the changes, Cracker Barrel was met with customers who complained that the design felt "corporate" and described the updates as "a swing and a miss." As one person explained, "We eat here for a reason. I get what you tried. I don't want bright and open. I want grandma's house back." Another added, "You guys messed up big time. People come for [a] nostalgic atmosphere. They don't come for the modern look." Some even begged for the old look to be reinstated.

Restaurant design involves factors beyond aesthetics; there's functionality to consider, too. So to soothe internet backlash, Cracker Barrel management offered some explanations for the swap in the video shared on TikTok. They cited the decor as an elevation rather than an elimination of the chain's character. Improved lighting enhances visibility, with menus and checks no longer lit by dim vintage lamps. The added sound padding helps maintain comfortable volumes. And there's a general airier feel, with a revamped floor plan uniting the store and dining section.

Some fans have taken a liking to the updates: Many note that the new Cracker Barrel locations feel much cleaner. There are fewer objects to accumulate dust and stains are easier to spot. The bright colors make the food look more attractive, and there's a newfound peace amidst less clutter and noise. Nevertheless, the scathing social media comments keep coming — so head to a nearby location to gauge your own reaction. And if the restaurant's environs feel particularly infuriating, enjoy our favorite boxed mac and cheese, which is Cracker Barrel's Sharp Cheddar Macaroni and Cheese Dinner, to enjoy at home instead.