Have you ever struggled to get a waitperson’s attention at a restaurant? Or tried to order a quick-service meal only to experience extra-slow service? Then this new series is for you! Meet Jess Rowland, a life coach and customer experience expert. As the Ace of Service, he sets out to fix restaurant customer service.

The charismatic Rowland showcases his philosophy in each 10-minute episode. He drills down on Authenticity, Commitment, and Efficiency—hence the ACE in Ace of Service. Jess makes his first stop at Darrow’s New Orleans Grill, a well-rated casual restaurant in Carson, CA known for Cajun and Creole classics including a selection of gumbos and po’boys. 

Check out Ace of Service from Marcus Entertainment and executive producer Marcus Lemonis: